The customer explained their truck would drive fine… until suddenly, everything would cut off: ⚡ No headlights ⚡ No instrument cluster ⚡ Engine shutdown
The symptoms pointed toward a major electrical failure, but it wasn’t obvious at first glance.
How We Diagnosed the Problem
When a customer brings us an electrical mystery like this, we start with a full diagnostic scan. The scanner showed irregular voltage patterns, but we needed to dig deeper.
During a careful visual inspection, our mechanic spotted the culprit: An exposed alternator cable! It turns out the customer had installed a new alternator themselves, but accidentally crimped the wiring during the install, causing an intermittent short circuit.
In cases like this, random shorting can kill power to the entire truck—including shutting off the running engine.
The Repair: Fixing the Alternator Cable
Rather than just slapping in a new alternator again, we properly repaired the damaged cable. This is a perfect example of why starter and alternator repairs aren’t just about the part itself—wiring integrity is crucial.
Once the wiring was fixed, the truck fired up strong and stayed running with zero electrical issues.
If your vehicle is losing power or showing random electrical glitches, don’t risk it. Come to a shop that knows how to chase down even the trickiest electrical problems!
Why Professional Electrical Diagnostics Matter
Auto electrical issues aren’t always obvious. Without a proper diagnostic service, a misdiagnosis can lead to unnecessary parts replacement, wasted money, and lingering issues.
